Navigate to the "My Wallet" section and choose the "Add Funds" option. Follow the instructions to complete the transaction securely.
We accept various payment methods, including credit/debit cards, net banking, and UPI. Check the payment page for a comprehensive list.
We prioritize the security of your payment information. Our platform employs advanced encryption to ensure the safety of your financial data.
If a selected player doesn't participate in the match, you won't earn points for that player. Keep an eye on team updates and make informed decisions.
Yes, we offer various contest formats, including Mega Contests, Head-to-Head, and more. Explore the contests section to find the format that suits your preference.
Access the live scoring section during the match to monitor your team's performance in real-time. Points are updated based on player actions.
Unfortunately, once you join a paid contest, we cannot offer refunds as team entries are final. Please review your team carefully before confirmation.
Refunds are not typically provided if your team is disqualified or affected by player unavailability. Please ensure your team complies with player availability before joining contests.
Refunds for canceled contests are processed promptly, and the amount is usually returned to your account between 7-9 working days.
You can contact our customer support team through our official email at bitvoyagetechnologiesprivateli@gmail.com or by filling out the contact form on our website.
We strive to respond to customer inquiries within 24 to 48 hours. However, response times may vary based on the volume of requests.
Our customer support is available round the clock, ensuring you can reach out to us at any time that suits you. We're here to assist whenever you need help.
