Bit Voyage Technologies Private Limited, referred to as "Hattrickrun," "We," "Us," or "Our," is the exclusive proprietor of the mobile applications and websites collectively known as "The Platform." This platform offers various games, such as Fantasy Cricket, to residents of India. By using the Platform, including participating in contests and games, users (referred to as "User," "you," or "your") are obligated by this Privacy Policy, agreeing to the collection, retention, and utilization of personal information in accordance with the terms outlined herein.
Hattrickrun values the privacy of its users and is dedicated to safeguarding the personal information provided by them. User information falls into two categories: (i) information voluntarily supplied by Users and (ii) information automatically tracked during User navigation on the Platform.
Prior to creating an account on our platform, it is essential to read and understand this Privacy Policy. Use of any part of the Platform signifies consent to the collection, use, disclosure, and transfer of personal information as outlined in this Privacy Policy. If you do not agree, please refrain from using the Platform. Your use indicates acceptance of this Privacy Policy and the handling of personal information accordingly. Opting not to provide certain information or requesting a temporary suspension or deletion of information may limit access to features and services, with Hattrickrun reserving the right not to provide services in such cases.
Information Collection
To utilize the platform or specific features, you must furnish certain information, including:
Registration Information:
- Mobile number
- Date of Birth
- State of residence
- Username
Identity Verification:
- Submission of ID Proof to confirm age above 18
Residence Verification:
Submission of Address proof or e-KYC through AADHAR mobile OTP to verify the state of residence
Tax Deduction at Source (TDS):
- Submission of Permanent Account Number (PAN) for TDS purposes
During your interaction with the platform, we automatically track and collect the following information to enhance your experience:
- IP Addresses
- Domain Servers
- Device-related information, including interactions with the platform and other applications
- Contact details (e.g., email address, phone number) of your contacts
- Demographic Data, such as device location
Additionally, in specific scenarios, we may gather other Personal Information, game-related details, and payment information.
Information Usage
We may utilize your personal information for the following purposes:
Gameplay Understanding: Gain insights into your gameplay
Identity Verification: Verify your identity
Credit-Worthiness and Fraud Checks: Conduct checks for credit-worthiness and detect fraud
Service Enhancement: Improve the services provided to you
Research and Development: Contribute to the research and development of additional platforms, games, or other products
Platform Administration: Administer, monitor, improve, and customize our platform and services
Fraud Prevention and Investigation: Investigate, prevent, or take action regarding fraud, threats to our platform or personnel, and violations of our terms and conditions and/or applicable law
Legal and Regulatory Compliance: Meet legal and regulatory obligations
Data Transfer: Transfer to any third party in India or any other country with a level of data protection comparable to Hattrickrun, as necessary for the performance of a lawful contract between Hattrickrun and such third party.
Use of Profile Information
By using the Platform, you grant Hattrickrun an exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works from Your Profile Information.
You acknowledge and confer to Hattrickrun, its subsidiaries, affiliates, successors, and those acting with its authority, all copyrights and derivative rights in Your Profile Information. Additionally, you provide a non-exclusive, perpetual right to Hattrickrun to use, publish, re-publish, or reproduce Your Profile Information through any means deemed appropriate by Hattrickrun for the aforementioned purposes.
Through your use of the Platform, you irrevocably waive any claims against Hattrickrun related to the use of Your Profile Information. Furthermore, you commit not to bring any such claim or action in the future. You also waive the right to inspect, modify, approve, or disapprove the content, layout, representation, presentation, or any other aspect of Your Profile Information as recorded by Hattrickrun during your use of the Platform.
Cookies & Links
Hattrickrun may utilize 'Cookies' or other electronic tools, such as small text files, to gather information and assign each visitor a unique random code (ID). This helps understand user interests and patterns on the identified device. Without voluntary registration, Hattrickrun doesn't identify the user, even with an assigned ID. The only personal information in a cookie is user-supplied. Cookies cannot read data from the user's hard drive. Advertisers may also assign cookies during platform advertising, beyond Hattrickrun's control. Cookies are an industry standard for improving user experience.
Users can adjust browser/app settings to disable cookies, but this may limit access to certain features or areas, impacting the optimized experience. Hattrickrun includes links on its platform or websites that may redirect to third-party websites, governed by their respective privacy policies. Hattrickrun lacks control over such third parties. For queries about content or privacy policies on third-party websites, users can directly contact the respective third party.
Information Disclosure
Your personal information is not rented or sold to any third party. Hattrickrun does not disclose this information to third parties except for Hattrickrun’s affiliates or trusted individuals and businesses, ensuring strict adherence to and compliance with our Privacy Policy. This is maintained through appropriate confidentiality and security measures.
The disclosure of your personal information is limited to specific purposes aimed at improving the services provided to you:
Building marketing profiles
Assisting business analytics, machine learning, and Insights into decision-making
Auditing for frauds and usage patterns
Enhancing the user experience of the platform
We retain the right to disclose Personal Information if required by law or if deemed necessary to protect and defend the rights, property, or personal safety of Hattrickrun, Our Platform, or Our Users.
Information collected by Hattrickrun will not be disclosed to any third party without your express consent, except as outlined in this Privacy Policy, provided in a separate agreement, or as required by law. This condition does not apply to publicly available information related to you on the Platform.
Confidentiality
Unless stated otherwise in this Privacy Policy, we are committed to maintaining the privacy of your Personal Information and will not share it with third parties unless deemed necessary for Permitted Use or to:
- Comply with a court order or legal process.
- Protect the rights, property, or safety of Hattrickrun or another party related to Hattrickrun.
- Enforce the Agreement, including Terms.
Respond to claims that any posting or other content violates the rights of third parties.
All individuals at Hattrickrun are obligated to ensure the confidentiality and security of user information accessible to them. Our third-party contractors are bound by contractual obligations to maintain security practices and procedures to ensure the confidentiality of information received from us during operations.
Storage And Security
The security of Your Personal Information is paramount to us. We adhere to generally accepted industry standards to protect your data. Information gathered on our platform is securely stored within our firewall-secured databases. Access is solely controlled by Hattrickrun, extremely limited, and password-protected.
To stay current with evolving technology, Hattrickrun may change our privacy policy to incorporate future changes as considered appropriate, without notice. Any such changes will be posted on this page for your awareness of how we collect and use your information.
No security measures can be considered perfect or complete; hence, we cannot assure that personal information collected will never be accessed or used in an unauthorized way, due to circumstances beyond our control. Procedures are in place to address a suspected personal data breach, and we will notify you of the nature and extent of such a breach as soon as reasonably possible and as permitted by law.
We urge you to take reasonable care while handling your account on our Platform. Do not share OTPs or keep your account logged in when providing access to your device to a third party. We are not responsible for any activity on your account via unauthorized access or other security breaches caused by you.
Your Rights
You can review, modify, and delete some of the information You have provided to us at any time and/or withdraw Your consent from allowing us to collect, process or transfer Your information. Please note that if You withdraw Your consent, we may be constrained to withdraw Your access to certain features, functionalities, services, etc., which cannot be provided without the information You seek to withdraw consent for, or delete from our records.
Requests with respect to your data shall not be complied with in certain circumstances:
If required by applicable laws and regulations.
For taxation purposes.
For fraud detection, control or mitigation.
To conduct a defense in relation to any dispute or claims.
If it adversely affects another user or our platform.
Your right to withdraw consent for deletion of Your information shall not apply to certain data or information that is required under any applicable law, law enforcement requests, or under any judicial proceedings and thus, shall continue to be maintained by Hattrickrun, as per mandates.
Updates And Changes To Privacy Policy
We review this policy periodically and may make changes to comply with developments in applicable laws, regulatory requirements, or solely to enhance user experience on our platform. To ensure that you are always aware of the changes, we will update this page from time to time and encourage you to review this policy periodically.
Limitation of Liability
Hattrickrun does not guarantee that the use of our platform is completely secure, and any emails/messages sent by us or our affiliates are virus-free. Hattrickrun shall not be liable for damages arising from the use of our platform, including but not limited to direct, indirect, special, punitive, consequential, loss of data, goodwill, business opportunity, income, profit, loss, or damage to property.
Hattrickrun does not promise or guarantee the accuracy, completeness, or adequacy of the contents published on the platform or the websites and expressly disclaims liability for errors and omissions.
References to other commercial products & services on the Platform do not constitute a recommendation or favoring by Hattrickrun.
Grievance Redressal
For any queries regarding our data processing activities or to exercise your rights with respect to your Personal Information, contact our support team immediately by sending an email to bitvoyagetechnologiesprivateli@gmail.com. Any request will be replied to within 30 days or in accordance with the timeframe permitted under applicable laws.